Every call answered.
The good ones booked.
We run an AI front desk for law firms. It picks up every call, chat and email, works out whether the matter's worth your time, and books the consult.
Not near a phone? Talk to it in your browser.
I run AI front desks for law firms.
When a research agency secret-shopped 500 US firms in business hours, 40% picked up the phone and 48% couldn't be reached at all. Of the callers who get voicemail, about 3 in 100 leave a message. The rest are simply gone.
The desk answers every call, chat and email, asks your intake questions while they're still on the line, and puts the consult on your calendar. Below is a weekend of it at an injury firm in Houston, in the apps your office already uses. The firm is made up. The desk is real, and you can ring it.
Live desks
Three desks are live. Try to break one.
Same desks, same brains, running as three fictional firms. Talk to it or type to it, then read the case record it writes up from what you said.
You're buying the priciest leads in law, then sending them to a market where half the firms can't be reached by phone.
Midnight is the busiest hour of the day for a DUI. We checked 747,279 arrest records to be sure.
You've sorted Spanish. The gap is the 36% of limited-English callers who don't speak it.
This only works if you've got two attorneys or more. For criminal defense we need five. If you're under it we'll say so on the call and we won't take your money.
The calls
It picks up when your office can't.
Within two rings, day or night. It tells every caller it's an AI and that the call is recorded, asks your intake questions in order, and switches to Spanish when the caller does.
The booking
The consult is on your calendar before they hang up.
OutlookSearchKBBooked by the intake desk, Sat 9:14 PM. Call was in Spanish.
Rear-ended on I-45, Fri night. Neck pain, seen at the ER.
Conflict check: Daniel Ortiz; other driver Kyle Mercer; insurer Gulfline Mutual.
With the names for your conflict check. The appointment lands in Outlook with the caller's answers, the other driver and the insurer, so you walk in already knowing the matter.
Your CRM
Every lead written into Clio, transcript and all.
GrowKBMatter Pipeline
Newly Added
Consult Scheduled
Pending Engagement
Waiting on Retainer
Daniel Ortiz
02731 · Personal Injury- Phone
- (832) 555-0174
- Practice area
- Personal Injury
- Referral source
- After-hours call, intake desk
- Language
- Spanish
- Matter description
- Rear-ended on I-45, Fri Oct 9. Neck pain, seen at the ER. Other driver Kyle Mercer, insured by Gulfline Mutual.
Nobody re-keys a thing. The contact, the matter and the transcript go into your CRM with a stage on them. Your data is never used to train a general-purpose model.
The inbox
Every email answered, midnight included.
OutlookSearchKBSlip and fall at the grocery store
Hi, I slipped on a wet floor at a grocery store on Bissonnet last Tuesday and hurt my back and hip. There was no sign out. I went to urgent care the next day. Do I have a case? Can someone call me?
Hi Tanya, I'm sorry about your fall. I'm Brennan & Hayes' AI intake assistant, and whether there's a case is something Kate Brennan will go through with you herself. Two quick questions first: did the store take an incident report, and do you have photos of the floor? Kate can call you Tuesday at 2:00 PM. Does that work?
Yes, they did a report and I have photos. Tuesday at 2 works.
You're booked. Kate will call you on Tuesday.
Same questions, same booking, in writing. It replies from your intake address, asks for what's missing and books the consult from the thread.
The follow-up
Every form lead called back while they're still deciding.
Free case review
Hurt in a crash? Tell us what happened.
Request a call backThanks, Ana.
Our intake team will call you in the next few minutes.
Today 2:07 PM
Website, Google and Facebook forms. The desk calls back in minutes, then texts and keeps trying until they book or say stop. Nobody gets a call at 4am unless they asked for one.
Urgent matters
The urgent ones reach you straight away.
You decide what counts as urgent. It posts to Slack or texts whoever's on call, with what the caller said and a link to the recording.
Your portal
Everything the desk did, in one place.
Good afternoon, Kate.
Monday, October 12of your leads reached the desk while the office was closed.
Pilot
5 of 5 qualified consultsNothing is billed before the fifth.Latest leads
See all →
Facebook formConsult booked · Wed 11:3014:31EmailConsult booked · Tue 2:00 PMSun 23:53Your whole office can see it. Every call, chat and email with its transcript, every booking, a weekly update, and the count toward your first five consults.
The fair comparison
The desk against voicemail at 9pm on a Saturday.
That's the fair comparison. Not the desk against your best intake person at 2pm.
The guarantee
You don't pay us until the desk has booked five.
Your criteria, in writing
Countersigned at the buildFirst we write down what counts as a real case for you, and we both sign it at the build. Every call gets recorded and transcribed, so qualified is never something we argue about later.
The desk goes live
Every call, chat and emailThen the desk answers every call, chat and email, checks the matter against those criteria while they're still on the line, and puts the appointment on your calendar.
Five qualified consultations
Out of your own inboundAnd you pay us nothing, the build included, until five of those have happened. It doesn't hang on the client signing, retaining, or even turning up.
Pricing
Two ways to start. Both use your numbers.
And you don't owe us a thing until the desk has put five qualified consultations on your calendar, out of your own inbound.
We run your intake on the phone, the website and the inbox, round the clock. It's a desk we're on the hook for.
Until the desk has booked you five qualified consultations. Then a flat monthly fee, scoped on the call.
Book a fit call- Nothing due before the fifth, the build included
- Never paid per signed case (Rule 5.4)
- Phone and model costs at cost, on your account
- One firm per market
- Calls fail back to your existing line
Walk away knowing where your cases leak out, what each leak costs you a month, and the order to fix them in.
Credited in full against the build if you go ahead within 30 days.
Book the consultation- 60 minutes, 1-on-1 with Heidar, the founder
- We read your site, intake pages and reviews first
- Your intake mapped across phone, web and email
- Each leak priced from your own volume and marketing spend
- A ranked fix list and build plan within 48 hours
- The recording and the write-up are yours to keep
Questions
The stuff you're already wondering.
Got a different question? Ask our AI.
Hi, I'm Infinivo's AI. Ask me anything about the desk, what it costs, how we handle compliance, or whether it fits your firm.
An AI answering from our own pages. Not legal advice, and it can be wrong.
Give me thirty minutes. I'll find you one expensive leak.
Bring your call volume and what you're spending on marketing. I'll tell you on the call whether this is worth doing, and that includes telling you when it isn't.
Just book the callRather write? heidar@infinivoai.eu