For personal-injury law firms
Four in ten injury calls come in after you've closed, and injured people don't leave voicemails, they call the next firm. You already paid to make that phone ring. We answer every call in seconds, qualify it on the line, and book the consult before anyone else picks up.
Or talk to the desk yourself — it answers right now01 · What you get
You're not buying software. You're hiring a front desk that picks up every call, works the way your best intake coordinator would, and hands you the paper trail to prove it.
Every inbound call picked up in seconds, at 2 pm or 2 am, in a calm voice that sounds like your office and never puts an injured caller on hold. No phone tree, no "press one," no beep.
24/7 · No hold · No voicemail
Accident type, injuries, treatment, fault, insurance, statute window: the questions your intake sheet already asks, woven into a conversation instead of read off a checklist. It won't improvise, guess, or give legal advice, and a human on our team reads every transcript. We screen and book only.
Your criteria · Your intake sheet
Qualified callers walk out of the first call with a consult on your calendar and a confirmation text in their pocket. The handoff happens while the caller is still warm, which is the whole point.
Straight onto your calendar
Every call recorded, transcribed, and written into your CRM with a disposition, so Monday morning you read one page and know exactly what came in, what got booked, and what we turned away and why. You finally see which calls turned into signed files, and which marketing dollars actually paid off.
Recorded · Transcribed · In your CRM
02 · How it starts
You've had the pitch from every agency with a dashboard, and this isn't that. No discovery theater and no 80-slide deck. One working session puts your whole intake on the table, and you watch real calls get answered before you commit to anything long.
It starts with a 60-minute consultation. You bring your numbers and your pipeline, and we go through every intake system you want to improve and find where cases slip. Within 48 hours you get the write-up: the leaks, what each one costs you, and the exact fix for each. It's yours either way, whether you build with us or with anyone else.
We wire the front desk into your phone numbers, intake criteria, calendar, and CRM, then put it on the after-hours shift first. You listen to real recordings of real callers before it ever touches a daytime call.
Every call is checked by the system, every exception is checked by us, and we answer to you on an SLA. It's a managed front desk with someone accountable behind it, because a system nobody watches is just a slower voicemail.
03 · On the record
You never log into anything. Our team runs the intake desk, reviews every flagged call, and drops booked, qualified cases into your CRM. What you get is the evidence: recordings, dispositions, and a one-page Monday summary you can read with your coffee.
04 · Try it yourself
We stood up a fictional firm, Brennan & Hayes, and put our intake desk on its phone, its website and its inbox. Talk to it the way an injured caller would — refuse to give a number, ask if it's a real person, switch to Spanish. It holds up. Nothing to sign up for, nothing installed.
Press the microphone and speak. It answers in seconds, qualifies the accident, and builds the case file while you talk.
02The same agent as a widget on a dated, fixed-width firm website. Voice or text, whichever the visitor prefers.
03Write to the desk from your own inbox. It reads, files, and writes back — and you watch each step happen.
04Drag your own numbers and see what after-hours voicemail costs your firm in fees every year.
The 30-day appointment sprint
That's the arrangement. We take the risk of proving the front desk works on your actual phone lines, with your actual callers, and the meter starts only after the tenth qualified appointment is sitting on your calendar with a transcript attached. Whether you sign them is your call, not our meter. If we can't do that, you owe us a thank-you note at most.
Claim the sprintPricing
Start with a consultation, or hand us the whole desk. Either way, you don't pay setup until it captures the cases you're losing today.
The Consultation
Find out exactly where your cases leak before you commit to anything.
Materials in 48 hours. Credited in full toward setup within 30 days.
Firms that already know exactly where every case leaks and what fixing each one is worth. If you have that map, skip straight to the fit call.
Prefer to talk it through first? Book a fit call
Fully Managed
A 24/7 intake team that answers every call, chat, and email, qualifies the case against your criteria, and books it before the claimant dials the next firm.
Scoped to your firm on the call. No per-case fees, ever. Phone & AI costs billed to your own account at cost.
You pay $0 of the setup fee until the desk books 10 qualified appointments in your first 30 days. Qualified means answered, matched to your own case criteria, and sitting on your calendar with a transcript attached. Whether you sign them is your call, not our meter. The desk runs a legally vetted decision tree, hard-coded to qualification and booking only. If it ever gives legal advice, that month's retainer is waived and your firm is credited $2,500.
Firms fielding fewer than 15 inbound leads a month, and anyone shopping for a chatbot. This is a managed operation, not DIY software, and we take one firm per market.
Not sure which door? Start with the consultation. It's credited in full when you move up, so the advice costs you nothing the moment you do.
1 signed PI case ≈ $25,000+ in fees. One captured case pays for everything.05 · The position
You're not buying software. You're hiring an intake team that never sleeps, never asks for a raise, and never misses a call.
06 · Client feedback
Exceptional AI expertise and service. Infinivo delivered workflows that streamlined operations and saved hours every week. Implementations that hold in production.
Working with Heidar has been a great experience. He consistently delivers and is always willing to jump into the trenches and get his hands dirty when it matters.
Impressed by his focus and ability to handle operational challenges reliably. Proactive, professional, and someone we'd trust to support business initiatives.
07 · Who answers to you
I've spent the last years building and running exactly one kind of thing: systems that answer, sort, and book inbound work for businesses where a missed call is real money. The voice front desk, the document pipelines, the CRM plumbing in the receipts above, that's my work, running in production for clients whose names I keep private.
When your firm signs on, I'm the one who wires it, watches the first hundred transcripts, and picks up the phone when you call. If a night ever goes wrong, you have my number, and honestly, I'll probably have called you first.
08 · Next step
Pick a slot below. Bring your intake numbers if you have them, and if you don't, that's usually the leak. Worst case, we tell you your phones are airtight and you sleep better.
You'll be talking to Heidar, not a sales rep.
